BENITEZ TOWING
TOWING & AUTO REPAIR
Privacy Policy
Effective Date: May 13, 2026
Welcome to Benitez Towing LLC. Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you use our website or communicate with us.
Information We Collect
We may collect the following information when you contact us through our website, phone, or text message:
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Name
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Phone number
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Email address
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Vehicle or service information you provide
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Any information submitted through contact forms or text messages
How We Use Your Information
We use your information to:
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Respond to service requests
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Provide towing updates
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Send appointment reminders
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Send dispatch notifications
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Communicate regarding requested services
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Improve customer service
We do not sell or rent your personal information to third parties.
SMS/Text Messaging
By providing your phone number, you consent to receive SMS/text messages from Benitez Towing LLC related to towing services, appointment reminders, and dispatch updates.
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Message frequency may vary.
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Message and data rates may apply.
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You can opt out at any time by replying STOP.
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For help, reply HELP or contact us directly.
We do not send promotional or marketing text messages.
Information Sharing
We may share information only when necessary to:
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Provide requested services
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Comply with legal obligations
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Protect our business rights or customer safety
Data Security
We take reasonable measures to protect your information from unauthorized access or disclosure.
Third-Party Services
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.
Children’s Privacy
Our services are not directed to children under 13 years of age, and we do not knowingly collect information from children.
Contact Us
If you have questions about this Privacy Policy or your personal information, contact:
Benitez Towing LLC
Gaithersburg, Maryland
Phone: 301-655-5764
Email: beniteztowing1@yahoo.com
Privacy Policy for SMS Communications
Last Updated: May 14, 2026
This Privacy Policy explains how Benitez Towing LLC (“we,” “us,” or “our”) collects, uses, and protects personal information.
We are committed to protecting your privacy and ensuring full transparency in how your information is handled.
What Personal Information Is Collected
When you interact with our SMS services, we may collect the following information:
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Phone number (required for sending and receiving SMS)
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Name (if voluntarily provided or associated with your phone number in our system)
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Message content (messages you send to us or responses to our SMS campaigns)
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Opt-in/Opt-out status
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Date and time of messages
How Personal Information Is Used
We use your personal information solely for purposes related to SMS communication, including:
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Sending important notifications, updates, or confirmations
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Responding to your inquiries
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Providing customer support
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Managing opt-in and opt-out preferences
Your information is only used to facilitate communication that you have consented to receive.
Who Personal Information Is Shared With
We take your privacy seriously.
We do NOT share, sell, rent, or disclose your personal information to any third party under any circumstances.
Data Security
We maintain administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, loss, or misuse.
Opt-Out
You may opt out of SMS communications at any time by replying “STOP”.
Once opted out, you will no longer receive SMS messages unless you opt in again.
SMS Terms of Service
By opting into SMS from a web form or other medium, you are agreeing to receive SMS messages from Benitez Towing. This includes SMS messages for customer care. Message frequency varies. Message and data rates may apply. See privacy policy at https://www.beniteztowing.com/privacy-policy. Message HELP for help. Reply STOP to any message to opt out.